Shipping Policy
A legal disclaimer
At Gabiemi Decor, we strive to provide you with a seamless and efficient shipping experience. This Shipping Policy outlines our shipping methods, costs, and delivery times, as well as important information about order processing and international shipping.
Order Processing
- **Processing Time**: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- **Order Confirmation**: Once your order is placed, you will receive an email confirmation. When your order is shipped, you will receive a shipping confirmation email with tracking information.
Shipping Methods and Costs
We offer several shipping options to meet your needs:
1. **Standard Shipping ( Austria only)**:
- **Cost**: 5.99 € for orders under 50 €. Free for orders over 50 €.
- **Delivery Time**: 3-5 business days.
2. **International Shipping**:
- **Cost**: 12.99 €
- **Delivery Time**: 5-7 business days.
International Shipping
- **Availability**: We currently ship to select international destinations. Please refer to our website for a list of available countries.
- **Cost**: International shipping costs are calculated at checkout based on destination and shipping method.
- **Delivery Time**: Varies by destination, typically 7-21 business days.
- **Customs and Duties**: International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient and are not included in the shipping cost.
Tracking Your Order
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Delivery Issues
- **Incorrect Address**: Please ensure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- **Lost or Damaged Packages**: If your package is lost or arrives damaged, please contact us immediately at ceo@gabiemidecor.com. We will work with the carrier to resolve the issue as quickly as possible.
- **Delivery Delays**: While we strive to meet our delivery estimates, unforeseen circumstances (e.g., weather, carrier delays) may affect delivery times. We appreciate your understanding and patience.
Returns and Exchanges
- For information on returns and exchanges, please refer to our Return Policy on our website.
Contact Us
If you have any questions or need further assistance regarding your order or shipping, please contact our customer service team:
** Gabiemi Decor**
Email: ceo@gabiemidecor.com
Effective Date: July 16, 2024
Thank you for shopping with Gabiemi Decor. We appreciate your loyalty and we are committed to providing you with exceptional service.
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